Lime Stripe
Help center

Explore our Help Center for answers to your questions and assistance.

Account Management

Learn how to create an account, update your profile information, and manage your account settings.

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Customer Support & Assistance

Get help with your account, troubleshoot common issues, and connect with our support team for personalized assistance.

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Security & Fraud Protection

Learn how to secure your account, recognize fraudulent activities, and protect your personal information.

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Wire & Bank Transfers

Learn how to send, receive, and troubleshoot wire transfers and bank transfers securely.

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Submit a ticket

Are you looking for personalized assistance?

If you need personalized assistance, we're here to help. Our support team is ready to assist you with any questions or concerns you may have. Submit a ticket and we'll get back to you as soon as possible.

FAQ

Frequently Asked Questions

Find answers to the most common questions about our services and features.

We offer savings accounts, checking accounts, business accounts, and fixed deposit options to meet various financial needs.

Make timely payments, keep credit utilization low, and avoid opening too many new accounts at once to maintain a strong credit score.

Immediately report the transaction through your banking app or contact customer support to secure your account and dispute the charge.

Go to the login page, select 'Forgot Password,' and follow the instructions to securely reset your credentials.

Online banking allows you to check balances, transfer funds, pay bills, and manage your accounts anytime, anywhere with enhanced security.

Use our mobile banking app, select 'Deposit Check,' take a photo of the front and back of the check, and follow the on-screen instructions.

Yes, we use advanced encryption, two-factor authentication, and fraud detection systems to protect your funds and personal information.

Our accounts have minimal fees. You can review specific charges for overdrafts, wire transfers, and ATM usage in our fee schedule.