Wire & Bank Transfers

Learn how to send, receive, and troubleshoot wire transfers and bank transfers securely.

Sending and Receiving Wire Transfers

How to Send a Wire Transfer

To send a wire transfer from your account:

  1. Log in to your online banking account.
  2. Go to Transfers > Wire Transfer.
  3. Enter the recipient’s banking details, including:
    • Full name and address
    • Bank name and address
    • SWIFT/BIC or ABA routing number
    • Account number or IBAN (for international transfers)
  4. Enter the transfer amount and select the currency.
  5. Review the details carefully and confirm the transfer.
  6. You will receive a confirmation email with transaction details.

Receiving a Wire Transfer

To receive a wire transfer, provide the sender with:

  • Your full name and address
  • Your account number or IBAN
  • Your bank’s SWIFT/BIC code or routing number
  • Any additional information required for international transfers

Funds will be deposited into your account once processed by the sending bank.

Transfer Processing Times

  • Domestic Wire Transfers: Typically completed within 1-2 business days.
  • International Wire Transfers: Usually take 3-5 business days, but may be delayed due to intermediary banks.

Common Issues and Troubleshooting

If your transfer is delayed or missing:

  • Verify that the recipient’s banking details were entered correctly.
  • Check your transaction history under Transfers > Wire Transfers.
  • Contact our support team with your transfer reference number for further assistance.

For more details, visit our Wire Transfers Guide.

Frequently Asked Questions

  • How do I send a wire transfer?

    Log in to your account, navigate to **Transfers**, select **Wire Transfer**, and enter the recipient's banking details. Review and confirm the transfer.

  • How long do wire transfers take?

    Domestic wire transfers usually take 1-2 business days, while international transfers may take 3-5 business days depending on the recipient’s bank.

  • Are there limits on wire transfers?

    Yes, daily and per-transaction limits apply. Check your account settings or contact support for details.

  • What should I do if my transfer is delayed or missing?

    Verify the recipient’s details, check your transaction status under **Transfers**, and contact our support team if needed.